Terms and ConditionsDownload: Terms-and-Conditions.pdf 35.2kb
Deposit or Payment in full constitutes acceptance of the following terms and conditions:
Check in time is 2pm on the arrival date and check out is not later than 10am on departure date. Late departure is subject to prior arrangement and may incur extra charges, charged to credit card.
Full payment must be received at time of booking. We accept payment by the following methods: visa, mastercard, cash or bank transfer. A credit card number must be given at the time of confirming irrespective of your payment method.
If you wish to cancel or change your booking please contact us as soon as possible. Cancellations charges are 50% of booking charge if notice is given prior to three days before the booking date. We will refund the remaining amount. In case of late cancellation (less than 3 days) the full amount may still be charged. If you do not check in, in accordance with the booking made and terms and conditions you will still be charged the full amount of your booking. Should you be eligible for a refund it will be made through your chosen payment method.
Any damage, loss or expense incurred by the Management as a result of guests breaching the terms and conditions may be recovered from the guest. Examples include but are not limited to any breakage, damage or excess cleaning required, extra guests or visitors beyond those declared. Any additional cleaning charges or removal of excessive rubbish may be charged to the guest. Any guests not nominated in the booking will be charged as extra person and charged to the guest. These monies will be charged against the credit card, details given at the time of confirmation of the booking.
Pets are strictly not allowed at the property Smoking is not permitted inside the rooms Parties and functions are not permissible without prior approval from the management. Breach of this condition may result in eviction and extra charges may be incurred. The guest is responsible for the safekeeping of the key. Incase of loss or damage then the guest will incur an extra fee.
In the case of any problems or complaints, you must inform the management at the earliest possible opportunity to enable the management to rectify the situation quickly and efficiently.
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No responsibility is accepted for the accuracy, relevance or completeness, of the information or the links, to the user's purpose, those using it for whatever purpose are advised to verify it with the relevant source. No warranty is given that the information is free of infection by computer viruses or other contamination, nor that access to the information or the links will not suffer from interruption without notice. Cascades Colonial Accommodations, employees and agents do not accept liability however arising, including liability for negligence, for any loss resulting from the use of or reliance upon the information or the links and/or reliance on its availability at any time.